All on-site work is booked with a two-hour minimum. Time is billed in half-hour increments (rounding up or down as appropriate) at the applicable hourly rate. Upon project completion, TDL will provide a detailed invoice outlining all time spent and any project-related expenses. Receipts will be provided for all purchases.
If supply purchases exceed $1,000.00, a deposit will be required prior to the project start. Purchases under $1,000.00 will be billed with the final invoice. For items purchased from The Container Store, TDL will apply its trade discount (20–30%) and split the savings with the client. This discount will be reflected on the final invoice.
Payment is due upon receipt of the invoice. After 15 days of non-payment, a 15% late fee will be added.
Payments may be made via Venmo, Zelle, bank transfer, or credit card. ACH payments are subject to a $25 convenience fee. A 2.99% service fee applies to all credit card transactions. Full payment instructions are included on your invoice.