The Detailed Life - Home Organizing & Moving Services

1. SCOPE OF SERVICES

THE DETAILED LIFE (TDL, the "Company") specializes in organizing every aspect of the Client's home to create more space, make it clutter free, and arrange all essential items in easy reach. TDL also offers move coordination services, including sorting, packing and labeling before the move, day-of coordination of the movers, as well as unpacking and organizing after the move.

2. SERVICE FEES

Home and office organizing services are charged at a fee of $90.00 per hour. Additional organizers can be hired at a fee of $70.00 per hour.

Billable hours include time spent on:

• the initial in-home visit (project assessment, measuring & picture taking)

• design development and supply recommendations

• shopping for organizing supplies (after prior approval)

• time spent in the Client's home on editing, categorizing and reorganizing.

TDL also offers DIY consultations at a rate of $300.00 per space as well as moving services for $90.00 per hour. Additional help can be booked at $70.00 per hour.

All home organizing and moving projects include a complimentary 15-minute phone consultation to discuss project needs.

TDL's project estimates are an approximation based on what can reasonably be assessed during the initial in-home visit, and are not guaranteed. Actual costs may change if additional time is needed to finish the project for unforeseeable reasons.

3. PAYMENT TERMS

All on-site work is booked with a two-hour minimum. Time is billed in half-hour increments (rounding up or down as appropriate) at the applicable hourly rate. Upon project completion, TDL will provide a detailed invoice outlining all time spent and any project-related expenses. Receipts will be provided for all purchases.

If supply purchases exceed $1,000.00, a deposit will be required prior to the project start. Purchases under $1,000.00 will be billed with the final invoice. For items purchased from The Container Store, TDL will apply its trade discount (20–30%) and split the savings with the client. This discount will be reflected on the final invoice.

Payment is due upon receipt of the invoice. After 15 days of non-payment, a 15% late fee will be added.

Payments may be made via Venmo, Zelle, bank transfer, or credit card. ACH payments are subject to a $25 convenience fee. A 2.99% service fee applies to all credit card transactions. Full payment instructions are included on your invoice.

4. EXPENSES

Any expenses incurred on behalf of the Client, including but not limited to supply purchases, are not included in the fees and will be the responsibility of the Client.

For distances exceeding 25 miles from zip code 78664, a $20.00 trip charge will be applied for each appointment (initial in-home visits excluded).

If free parking cannot be accommodated for the organizer, the parking charge will be added to the invoice. If more than one organizer is scheduled, the team will carpool to minimize parking expenses.

5. EDITING (DONATION OR DISPOSAL)

For projects that involve editing, the Client needs to be available to make decisions in regard to items that are no longer wanted or needed. While TDL is happy to guide in this process, for liability reasons, items cannot be discarded / donated without the Client's prior approval. This should be taken into consideration before scheduling the project date.

6. MOVING POLICIES

Packing materials (including but not limited to boxes, paper, bubble wrap, tape, labels, etc.) can either be ordered by TDL, or provided by the Client.

The Client understands that while our team will take all necessary precautions to handle items with care, the company is not responsible for damage to any fragile, valuable, or irreplaceable items that were not properly packed by our team.

The Client is responsible for arranging additional insurance coverage for any items deemed high-value, fragile, or irreplaceable.

7. CANCELLATIONS

Proper consideration regarding cancellations and appointment changes is expected. Appointments cancelled within 24 hours of a scheduled appointment time are subject to a cancellation charge of $180.00 per scheduled organizer.

8. FIREARMS & PERSONAL ITEMS

Clients are asked to remove firearms and other "private" personal items from work areas before work begins.

Pets must be secured or put in an area away from the work session.

9. CONFIDENTIALITY

TDL agrees to maintain the confidentiality of all sensitive information provided by the Client, including but not limited to personal, financial, and business information. TDL will not disclose such information to any third party without the Client’s express consent unless required by law.

10. LIMITED LIABILITY

TDL will perform the Services with reasonable skill and care. However, TDL is not liable for any indirect or consequential losses arising from the provision of Services, except in cases of gross negligence or willful misconduct.

11. AMENDMENTS

This Agreement may be amended only by written agreement between the parties.

12. DISPUTE RESOLUTION

Any disputes arising under or in connection with this Agreement shall be resolved through negotiation in good faith between the parties. If negotiation fails, the parties agree to seek mediation before pursuing litigation.

13. GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the state of Texas, without regard to its conflicts of law principles.

14. NAPO MEMBERSHIP

Katrin Farrior (the Business Owner) is a member of the National Association of Professional Organizers. She is bound by their Codes of Ethics. Any physical or verbal content expressed during the course of the project will remain confidential and will not be shared with outside parties, unless required by law.

15. PHOTO RIGHTS

To properly prepare for a project and to monitor progress, TDL takes photos before, during and after project completion. Please initial here if TDL is allowed use of these photos for commercial purposes without identifying labels/name. If you are not comfortable with the use of photos taken in your home, please enter "N/A".

16. ENTIRE AGREEMENT

This Agreement constitutes the entire understanding between the Client and TDL and supersedes any prior agreements or understandings, whether oral or written.

ACCEPTANCE

This document will serve as the standard agreement between the Company and the Client. By signing this agreement, the Client acknowledges and agrees to all policies outlined.